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We are close to our Customers wherever they are in the world, through our excellent remote assistance service 24h/day, 365 days/year, to solve any problems in the equipment or installations supplied.
Quickly and in real time, with the Customer fully informed, we can access the computer or the PLC in your installations and immediately diagnose the situation, dispensing with other unnecessary costs.
We increasingly provide planning and assistance services remotely, prioritising our focus on the Customers’ essential needs.
TECNOCON has qualified and competent technicians that allow them to provide three kinds of post-sale services: industrial maintenance, tele-maintenance and supply of spare parts.
INDUSTRIAL MAINTENANCE
TECNOCON’S technicians are qualified with a broad scope of skills to provide maintenance services of electric, automation, control and instrumentation equipment.
TELE-MAINTENANCE
TECNOCON remote technical assistance service provides rapid support to its customers, aiming to solve any problems at installations anywhere in the world, thus avoiding travel and reducing costs.
SPARE PARTS
TECNOCON has excellent relationships with the main suppliers of electric and industrial automation equipment, allowing it to keep a vast range of articles in stock which can be supplied to the customer’s installations within 24-48 hours.
